Gaurav Shinde shared a post  
1 y

1 y

CryptoLand Community,

To enhance our support services, we're launching a new Support Ticketing System to streamline our support process. Until it's fully operational, we kindly request our community members to reach out to us at support @ CryptoLand.io with the necessary details.

When sharing feedback or issues related to Community UI/UX, please provide:

- The specific Page you're referring to (mandatory)
- Browser you're using (mandatory)
- Your Device and OS details (mandatory)
- Time and Date of the issue
- Your Username/ID (if it's relevant)
- Screenshot of the issue (if you're able to provide one)
- A comprehensive description of the problem (mandatory)
- Steps to replicate the issue (if you're able to provide them)

For general support inquiries, please include:

- The specific Page you're referring to (if relevant)
- Browser you're using (if relevant)
- Your Device and OS details (if relevant)
- Time and Date of the incident (mandatory)
- Your Username/ID (mandatory)
- User Email (if direct communication is necessary)
- Screenshot of the issue (if you're able to provide one)
- Wallet Address (mandatory if relevant)
- Asset/NFT ID (mandatory if relevant)
- A comprehensive description of the issue (mandatory)
- Steps to replicate the issue (if you're able to provide them)

Your cooperation is highly appreciated as we strive to deliver better support to our community.