Crycore Devil shared a post  
1 y

1 y

I see people still having some issues with the arcade. Me simply telling the devs something "isn't working for someone" doesn't do them much good. They need more information than this to look into a in particular situation. Please submit a ticket with this information. This is why we have a ticket system at the beginning of this. Tickets will not always be a thing in the future as this is web3.

When reporting on Community UI/UX, please include:

- Page (required)
- Browser (required)
- Device / OS (required)
- Time/Date
- Username/ID (If applicable)
- Screenshot (If possible)
- Detailed Description of issue (required)
- Replicability of issue, if possible

In regards to Support, please detail:

- Page (If applicable)
- Browser (If applicable)
- Device / OS (If applicable)
- Time/Date (required)
- Username/ID (required)
- User Email (if we need to communicate directly with the user)
- Screenshot (If possible)
- Wallet Address (required If applicable)
- Asset/NFT ID (required If applicable)
- Detailed Description of issue (required)
- Replicability of issue, if possible

This will help the team fix your singular one off situation.

Thanks